Frequently
Asked Questions
SHIPPING & DELIVERY
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Orders can be picked up in person at any one of our local Farmer's Market locations.
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Out of area deliveries are made via US Postal Service
Flat Rate within the U.S. for medium box (will hold 6 mason jar candles, or up to 2 Apothecary 31 oz ) $14.35
Flat Rate within the U.S. for large box (will hold 8 mason jar candles, or up to 3 Apothecary 31 oz) $19.95
Flat Rate for APO / FPO addresses $15.55
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EASY RETURNS
Returns can be made by visiting our store front each weekend at any one of the Farmer's Market locations.
Please contact us by email or phone for any out of area returns.
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TRACKING YOUR ORDER
Tracking number available for US Postal Service deliveries
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MONEY BACK GUARANTEE
We want you to enjoy our products as much as we enjoy creating them.
If you are not completely satisfied with any purchase, please return for a full or partial refund.
We offer a fifty cent credit per returned candle container with a new purchase, for
candle containers returned to us in person at the Old Town Leander Farmer's Market.
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100% SECURE ORDERING
We want you to have complete confidence when making your purchases with us online. Your personal security is our biggest priority. This is why we offer payment options with all major credit cards through Square and PayPal.
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PRIVACY POLICY
South Porch Candles & Gifts is committed to protecting your privacy. Visitors to our website may choose to place an order. We will request some personal information such as name, address, email, telephone number and other relevant information. If you place an order, we will also request financial information. Any financial information is used only to bill you for the products you purchased. We do not disclose any information to third parties.